Privacy Policy

1. Information we collect and how we collect it

CATTLEFARM Co., Ltd. (the “Company”) collects the following personal information through its website inquiry form.

• Required information: name, company name, phone number, email address and inquiry message
• Collection method: information entered directly into the website inquiry form

2. How we use personal information

The Company uses the information it collects for the following purposes.

• Responding to inquiries and providing consultation
• Business communication, including partnerships and wholesale transactions
• Managing customer service records

3. Retention period

In principle, the Company promptly destroys personal information once the purpose for its collection and use has been fulfilled.

• Information is retained for up to three months after an inquiry has been answered, then destroyed
• Where retention is required by applicable law, information is kept for the period prescribed by that law

4. Sharing and outsourced processing

In principle, the Company does not share users’ personal information with external parties, except in the following circumstances.

• Where the user has given prior consent
• Where required by law, or requested by investigative authorities in accordance with legally prescribed procedures and methods for an investigation

We use the following external service to process inquiries.

• Web3Forms (inquiry form processing): automated email forwarding

5. Destruction procedures and methods

When the retention period expires or the processing purpose has been fulfilled, the Company promptly destroys personal information using the following procedures and methods.

• Electronic files: permanently deleted using a method that prevents recovery
• Paper documents: shredded or incinerated

6. Your rights and how to exercise them

Users may exercise the following rights regarding their personal information at any time.

• Request access to personal information
• Request correction of inaccurate information
• Request deletion
• Request suspension of processing

You may exercise your rights by contacting the Company’s Privacy Officer in writing or by email. The Company will respond without delay.

7. Privacy Officer

The Company has designated the following officer and department to protect personal information and handle privacy-related complaints.

• Privacy Officer: Song Chi-heon
• Email: sns.cattlefarm@gmail.com
• Address: 6F, 39 Homaesil-ro 90beon-gil, Gwonseon-gu, Suwon-si, Gyeonggi-do, Republic of Korea (Seongji Building)

8. Changes to this Privacy Policy

This Privacy Policy may change in accordance with applicable laws, government policies or the Company’s internal policies. Changes will be announced in advance on the website.